We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
Returns are accepted and must be requested no later than 14 days after your product has been delivered to receive a full refund. (Including delivery day)
To receive a Return Merchandise Authorization (RMA), please email us at Sandra@ClassGlamourOnline.com. Once the return is approved, we will provide you with an RMA and return address. Any returns received without a valid RMA or outside of our return policy will not be accepted, and no refund will be issued.
- Products must be returned in their original packaging with no signs of being worn, washed, or damaged.
- If you purchase clothing that is all White, we will not accept a return for any reason. Returns for White Clothing will not be accepted or allowed.
- If an item is damaged upon your receipt, please contact us at Sandra@ClassGlamourOnline.com within 48 hours of delivery. We will not accept damaged items if this process is not followed or if there is visible damage to the fabric due to try-on.
- You are responsible for the cost and risk of returning the products to us.
- We cannot be held responsible for products damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.
- We are unable to issue a refund without actual receipt of the products or proof of received return delivery.
No returns on sale items. *This exclusion may not apply to you if it is not permitted by applicable law.
We will reserve the right to request pictures, in situations where applicable, to verify any claimed damages/manufacturer defective items or wrong items sent.
If the products were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed or emailed to you.
If the products weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.
Currently, we do not offer exchanges. Class Glamour is constantly reviewing its procedures to allow exchanges in the future.
If you have any questions about our Returns Policy, please contact us:
By email: Sandra@ClassGlamourOnline.com